EXPERT TECHNICAL SUPPORT
The Cable Lab®, our in-house specialist cable testing facility UKAS-accredited to ISO 17025, ensures the quality of our products and provides our customers with a range of services.
Our experts are on hand to answer any cable-related questions, from specification and construction enquiries to legislative and compliance queries. They can assist at pre-quotation stage through to installation and maintenance, making sure the cables selected are delivering the performance you require. Technical support is provided by telephone on +44 (0)20 7241 8500 or by email at firstname.lastname@example.org
Independent Testing and Fault Investigation
In the event of cable failure or as part of pre-installation due diligence, the Cable Lab offers an independent testing and fault investigation service, This includes onsite investigation or laboratory testing to confirm compliance with the relevant standards and regulations.
Compliance with electrical wiring regulations, the Construction Products Regulation (CPR), European Directives such as Reach, WEEE and RoHS, and with industry-specific approvals is essential. Eland Cables itself ensures its activities are fully compliant so as to give our customers peace of mind, and our team of experts can provide guidance to assist you in meeting all cable-related regulations.
The Cable Lab technicians work tirelessly to ensure the quality of our products. From periodic supply-chain audits to routine quality assurance tests on inbound and outbound deliveries, our people take a systematic approach to quality. This has been recognised by a number of independent bodies including UKAS and the British Standard Institute which awarded Eland Cables the BSi RoHS Kitemark™
Cable development, testing methods, construction materials, legislation, and the practical applications of the products are constantly advancing. Understanding these can be key to the correct cable being specified and purchased for the right project. We offer CPD-certified training across a range of cable areas and can work with you to design a tailored training programme.